Infinity Energy Organisation
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Enter the email address you sign in with and we'll email you a link to choose a new password.

Remembered it? Back to login

Account help

Forgotten or want to change your password?

Get back into your NVQ account in three steps. Your work, feedback and certificates are safe.

  1. 1
    Enter your emailUse the address you sign in with, the one your assessor registered you with.
  2. 2
    Open the link we email youIt works once and expires after 60 minutes. Links your assessor sends you last 24 hours.
  3. 3
    Choose a new passwordAt least 8 characters. Then sign in with it; your old password stops working.

Already signed in? Change your password from the account menu (top right) → Change password. We email you a secure link.

No email after a few minutes? Check your spam folder and that the address is the one you registered with. Still nothing? Ask your assessor to send you a new link. For your security we never email passwords.

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